Help & advice
Carefully measure what you need and look for buy back / longer period returns just in case so you minimise the items you have left to sell or end up going to waste. Request packaging be taken back on delivery of new items to minimise packaging waste - retailers should have a system in place already for recycling or reusing their packaging materials.
Before you buy any sanitaryware – your toilet, basin, bath or shower – it's essential to communicate what you're planning to buy with your contractor! Share information about what they are, make sure they match your requirements in terms of dimensions and compatibility with fittings.
Be thorough in confirming that your purchase includes all necessary components. For example:
Read more about the differences between types of toilets.
Keep organised records as you go by keeping receipts and understanding the return policies for all your purchases. Opt for products with warranties and reliable customer support to provide added assurance.
To prevent any delays in your project, place orders well in advance. Ensure that all sanitaryware items are on–site and ready before your contractor starts.
Upon delivery, promptly unpack and inspect each item. Transit damage or unexpected discrepancies can occur, so it's crucial to identify and address these issues early on.
Reno today
Reno, our home renovation app, is the missing link between Pinterest and Checkatrade.
Starting with kitchens, bedrooms and bathrooms, we've built our renovation design and planning tool to guide you through key decisions, from big ones like layout to little ones like how to edge your tiles. We turn this into a neat, sharable brief that homeowners and trades can use for more realistic quotes.
Best of all, you can try it for free for one room.
Reno tomorrow
We've got big plans! You can see where we're going on our product roadmap, and see what's new on Instagram. Our top priorities:
Support for more room types
Full renovation process including payments and maintenance
Tools to discuss and track changes
Automatic estimates, shopping lists and invoices
Contact us
We're available to help, and we welcome your questions and suggestions.
Live chat
Available at the bottom right, 9am-6pm Monday-Friday UK time
Start your renovation with Reno