Help & advice

Things to consider if you are supplying the sanitaryware

Carefully measure what you need and look for buy back / longer period returns just in case so you minimise the items you have left to sell or end up going to waste. Request packaging be taken back on delivery of new items to minimise packaging waste - retailers should have a system in place already for recycling or reusing their packaging materials.

Before you buy any sanitaryware – your toilet, basin, bath or shower – it's essential to communicate what you're planning to buy with your contractor! Share information about what they are, make sure they match your requirements in terms of dimensions and compatibility with fittings.

Be thorough in confirming that your purchase includes all necessary components. For example:

  • When buying a freestanding bath, check if additional pipes or fittings are required (we’ve been caught out by this before…) - you'll likely need an exposed bath overflow pipe, 'p–trap' and p–trap connection pipe, and potentially a floor mounted tap column (depending on your choice of taps)
  • For wall hung sinks you’ll want a bottle trap waste that matches your other fixtures i.e. chrome or brass because it’s not hidden
  • Depending on the type of toilet you choose and where it’s placed, you may need a certain size of concealed cistern or frame if it is wall hung

Keep organised records as you go by keeping receipts and understanding the return policies for all your purchases. Opt for products with warranties and reliable customer support to provide added assurance.

To prevent any delays in your project, place orders well in advance. Ensure that all sanitaryware items are on–site and ready before your contractor starts.

Upon delivery, promptly unpack and inspect each item. Transit damage or unexpected discrepancies can occur, so it's crucial to identify and address these issues early on.

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The current Reno app

Reno, our home renovation app, is the missing link between Pinterest and Checkatrade.

Starting with bedrooms and bathrooms, we've built our renovation design and planning tool to guide you through key decisions, from big ones like layout to little ones like how to edge your tiles. We turn this into a neat, sharable brief that homeowners and trades can use for more realistic quotes.

Best of all, you can try it for free for one room.

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The Reno wishlist

We've got big plans! You can see where we're going on our product roadmap, and see what's new on Instagram. Our top priorities:

Support for kitchen renovations and other rooms

Full renovation process from design to quoting, payment and maintenance

Tools for homeowners and trades to discuss and track changes

Automatic estimates, shopping lists and invoices

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